Crazytime History FAQ – Common Questions & Answers

In crazytime history, each person is allowed to open only one account. If multiple accounts are created, all of them will be permanently closed and the balance may be forfeited.

Yes, you can update your email and mobile number from Account Settings. However, you'll need to verify your identity (OTP) before the changes take effect. This is mandatory for security purposes.

If you wish to close your account, please contact our Help Center to reach us via live chat. Withdraw any remaining balance before closing your account. We also offer a self-exclusion option as part of our responsible gaming commitment.

Crazytime History is strictly for users aged 18 and above. Age is verified at registration and may be confirmed again during identity verification.

Crazytime History supports multiple payment methods including Mobile Pay, Nagad, Rocket, bank transfer, and cryptocurrency. For more details, Financial Transactions View page.

The minimum deposit on Crazytime History starts from ৳500. Limits may vary by payment method. There is no maximum deposit limit, though large transactions may require identity verification.

Deposits via Mobile Pay, Nagad, and Rocket are generally instant — funds appear in your account within seconds. Bank transfers take 1–2 business days, and crypto deposits depend on network confirmation times.

Mobile banking withdrawals (Mobile Pay/Nagad/Rocket) are typically processed within 24 hours. Bank transfers may take 1–3 business days. Identity verification is mandatory for your first withdrawal.

If a deposit fails, please take the transaction ID or a screenshot and Help Center to reach our support team. In most cases, funds from a failed transaction are returned within 1–48 hours.

Once you register on Crazytime History and make your first deposit, the welcome bonus will be credited to your account automatically. To learn about the bonus amount and terms, Promotions View page.

Yes, each bonus comes with specific wagering requirements. For example, a ৳1,000 bonus may require ৳30,000 in wagers (30x). The terms for each offer Promotions Full details are on the page.

Logging into Crazytime History every day automatically adds a daily bonus to your account. The bonus amount grows the more consecutive days you log in. Details Rewards on the page.

Weekly cashback is calculated as a fixed percentage of your net losses from the previous week. You must place a minimum amount in bets to qualify for cashback. Latest Promotions See.

Crazy Time is a live money wheel game. You can place bets on 1, 2, 5, 10, or any of the four bonus rounds (Coin Flip, Pachinko, Cash Hunt, Crazy Time). The wheel is spun and prizes are awarded based on the result. For analytics, Analytics View page.

Yes, Crazytime History is mobile-friendly. The full site works through the browser on both Android and iOS devices. A dedicated app is also available — Help Center to get the download link.

Jackpot winnings are credited to your account instantly. For larger jackpots, identity verification may be required. Jackpot View the current jackpot on the page.

If you get disconnected, the game result is saved on our servers. Once you reconnect, you'll see the updated result and balance. Contact support if you experience any issues.

Yes, Crazytime History uses SSL 256-bit encryption. Your personal and financial information is fully protected. If a suspicious login is detected, you will be notified automatically.

KYC (Know Your Customer) is required to verify your identity and age. You'll typically need a photo of your NID or passport along with a selfie. KYC is mandatory for withdrawals and large transactions.

Login Click the "Forgot Password?" link on the login page. Enter your email or mobile number. An OTP will be sent to you. Use the OTP to set a new password. The whole process takes 2–3 minutes.

Go to Account Settings, navigate to the "Security" section, and enable 2FA. Add your mobile number and verify via OTP on every login. This significantly increases your account's security.

Crazytime History offers 24/7 customer support in Bengali. Help Center to contact us via live chat, email, or phone. Average response time is under 2 minutes.

To file a complaint, Help Center Fill out the "Submit a Complaint" form. We respond within 24–48 hours. For urgent matters, contact us directly by email.

Responsible gaming means knowing your limits before you play. You can set daily/weekly deposit limits, session time limits, and self-exclusion from your account settings. For more details, Responsible Gaming View page.

Full Terms & Conditions Terms & Conditions You can find it on the page. To learn about our privacy policy, Privacy Policy page. It's a good idea to read through these before registering.