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1. Introduction

Crazytime History ("we", "us", or "the platform") takes your privacy very seriously. This privacy policy explains how we collect your personal information, what we use it for, and how we keep it secure.

By using crazytimehistory.biz or creating an account, you agree to this Privacy Policy. We want you to use this platform with complete peace of mind, so everything is written in plain, easy-to-understand language.

This Privacy Policy is compliant with international data protection regulations (GDPR) and applicable local data protection laws. If you have any questions, use the contact details below.

This policy applies solely to the crazytimehistory.biz website. Third-party payment gateways and apps are governed by their own privacy policies.


2. What information we collect

Crazytime History only collects information that is genuinely necessary to provide our services. Below is a breakdown of the data we collect by category.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID Account Verification (KYC)
Contact Information Mobile number, email address Account creation, notifications
Financial Information Payment methods, transaction history Payment Processing
Device information IP address, browser, OS Security & Fraud Prevention
Gaming Data Betting history, game preferences Improving service quality
Cookies data Session cookies, preference settings Improving site experience
  • Data is collected only through your direct input and your use of the platform.
  • Full payment card numbers are never stored on our servers.
  • We never purchase your data from third parties.

3. How your information is used

Crazytime History uses your data only for specific, legitimate purposes. Below is a complete list of how we use your information — it is not used for anything beyond this.

  • Account Management: Managing registration, login, profile updates, and ensuring account security.
  • Payment Processing: To accurately process deposits and withdrawals.
  • KYC Verification: Age and identity verification, and prevention of money laundering.
  • Service Improvement: Personalizing your gaming experience and informing new feature development.
  • Promotional Communications: With your consent, keeping you informed about offers and bonuses.
  • Legal Obligations: Meeting regulatory compliance requirements.
  • Third-Party Marketing: Your data is never sold to advertisers.

You can opt out of promotional emails or SMS at any time from your account settings.


4. When We Share Your Information

Crazytime History does not sell your data to anyone. However, in certain situations, we may share limited information with trusted partners.

  • Payment Providers: Mobile Pay, Nagad, Rocket — used solely to process transactions.
  • Identity Verification Services: To complete the KYC process.
  • Legal Authorities: When required by court order or legal obligation.
  • Anti-Fraud Organizations: Information necessary to detect and prevent fraud.
  • Your information is never shared with advertising companies or data brokers.
  • Any third party we share data with must sign a strict confidentiality agreement beforehand.

5. Data retention & deletion

Your data is stored on our secure servers. How long it is retained depends on legal requirements and the purpose for which it was collected.

Data Type Retention period
Account Information5 years after account closure
Financial transaction records7 Years (Legal Obligation)
KYC Documents5 years after account closure
Gaming history3 Years
Cookies dataUntil end of session or up to 1 year
Customer Support Conversations2 Years

Once the defined retention period expires, your data is automatically deleted or fully anonymized.


6. Cookies Policy

Crazytime History uses cookies to keep the website running smoothly and to improve your experience. We use the following types of cookies:

Essential Cookies Analytical cookies Functional Cookies
  • Essential cookies: Keeping your login session active and ensuring security. These cannot be disabled.
  • Analytical cookies: Understanding which pages on the site are used most. You can turn this off.
  • Functional Cookies: Remembering your language preference and layout settings.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of the site.


7. Data Security Measures

Crazytime History uses the latest technology to keep your data secure. Our security framework consists of the following key layers:

  • SSL/TLS Encryption: All communications are secured with 256-bit encryption.
  • Two-factor authentication (2FA): Additional OTP verification at login.
  • Regular Security Audits: Regular system audits conducted by third parties.
  • Restricted Access: Only authorized staff can access the relevant information.
  • DDoS Protection: Advanced firewall protection against server attacks.

In the event of a data breach, we are required to notify the relevant authorities and affected users within 72 hours.


8. Your Data Rights

As a Crazytime History user, you have a number of important rights over your personal data. To exercise any of these rights, please contact our support team.

1

Right to access your data

You can request a full list of the information we hold about you.

2

Right to Rectification

You can request corrections to any inaccurate or outdated information.

3

Right to Erasure

You may request deletion of your data where no legal obligation requires us to retain it.

4

Right to Data Portability

You can receive your data in a portable format (CSV/JSON).

5

Right to object to processing

You can object to the processing of your data for specific reasons.

6

Right to withdraw consent

You can withdraw your consent to marketing communications at any time.


9. Children's privacy

Crazytime History is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

If a parent or guardian believes their child has registered on this platform, please contact us immediately. We will close that account and delete all associated data within 48 hours.

Date of birth is verified at account creation. Suspicious accounts are subject to additional KYC verification.


10. Changes to This Privacy Policy

Crazytime History may update this privacy policy from time to time. When changes are made, we will:

  • Update the "Last Updated" date at the top of the page.
  • For significant changes, we will send a notification to your registered email.
  • For significant changes, your consent to the updated policy will be requested at login.

We recommend reviewing this page periodically.


11. Contact us

Contact us for any questions, requests, or complaints regarding this Privacy Policy.

Email

Support@crazytimehistory.biz

Response Within 24 Hours

Live support

24/7 live chat available

Go to Help Center →

We are required to respond to data rights requests within 30 days. For complex requests, this may be extended to a maximum of 90 days.

Your Data, Our Responsibility

Learn how Crazytime History keeps your privacy protected — explained simply.

End-to-end encryption

All your data transmissions are protected by 256-bit SSL/TLS encryption. Interceptors have no way to read anything in transit.

Your Data Is Never Sold

Crazytime History never sells your personal information to third parties. Your privacy is not part of our business model.

Full Transparency

What data we collect and why is communicated clearly and upfront. No hidden data collection.

Fast Request Processing

Requests to view, correct, or delete your information are processed within 30 days. No hassle.

International Standards

Operated in compliance with GDPR and international data protection standards. Local laws in Bangladesh are fully adhered to as well.

In your control

Manage your data at any time from your account settings — cookies, marketing consent, all in your hands.

Start gaming in a secure environment

Your data is completely secure with Crazytime History. With a transparent privacy policy, safe payments, and 24/7 support, we're always here for you.

SSL Secured · Data Never Sold · For Ages 18+ Only

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